Privacy + 100% Client Confidentiality
All information you share with Mapleleaf Vision from the very first enquiry to your post-coaching feedback is treated as private and confidential. To form a collaborative coaching relationship based on mutual respect and trust, Mapleleaf Vision operates with transparency. No personal information will be shared without your express permission. Exceptions may be made if there is an imminent threat of serious injury to oneself or others; or if a referral is necessary to other service providers, such as counselling, as part of responsible Duty of Care.
Privacy Policy
Your data is kept confidential at all times and is of the utmost importance. Mapleleaf Vision offers professional services based on protecting client confidentiality and managing sensitive personal information. Whether from an initial enquiry email, any phone calls, through to any contact you have with your coach, your privacy is a top priority.
No personal information that is provided to Mapleleaf Vision will be shared with any third party without your explicit consent. From time to time, Mapleleaf Vision may send marketing emails to update you of relevant service you have shown interest in. You reserve the right to unsubscribe at any time. All information provided will only be used to contact you on occasion and possibly send you discounts / offers and useful articles related to your query.
3rd Party + Internal Data Privacy Policy
Mapleleaf Vision sometimes uses Bark.com to find and purchase potential clients’ details from the adverts they submit. Irrespective of origin, all details are kept confidential. Client files are not retained longer than 12 months from the end of the contract agreement unless there has been explicit consent. Potential clients’ details are not held where it is confirmed in writing that Mapleleaf Vision services are not required. Mapleleaf Vision does not share any contact details with any other party.
Mapleleaf Vision uses G-Suite and OneDrive as the primary platforms for communication and cloud storage. Payments are secured using online bank transfer, electronic funds transfer (EFT and PayPal. Mapleleaf Vision’s client privacy policy is to record minimal data on client sessions, upholding the confidentiality between the coach and client. The only exception to diverge away from the usual coaching standards is where there is a need to ensure the highest possible standards are being met to prioritise the client’s well-being and experience.
Cookies & GDPR
Mapleleaf Vision uses strictly necessary cookies, which are required for functional use. Site Kit by Google is installed for analytical purposes to show number of visitors to website pages. This plug-in is used purely for website performance, not advertising purposes. You have the right to delete any cookies stored on your device at any time – please see your website browser for information on removing cookies.
For any questions
Please contact us.